I recently took a professional development class called Powerful Listening to improve my listening skills, and I have been practicing listening skills during our EBBE business meetings.
If the goal of human communication is to understand, listening is one of the best ways to reach that goal. We have to understand our clients and customers to do our work properly. Understanding a client requires that I carefully listen to what the client is really saying, and what is important to them.
So, during the EBBE meetings, I’ve been listening, to learn what makes each member of the group tick. It works!
I learned that Dave enjoys starting new business ventures, and he loves to get the word out using all types of media: post cards, television advertising, radio not so much, and printed newspapers. Dave’s Gold Trader business even fielded a marching unit in the East Longmeadow Fourth of July parade this year, with a fund raising tie in to the East Longmeadow High School Band!
<a href="Nyles has a knack for voice impressions that are very funny and entertaining. His Russian spy and French Canadien accents are especially good.
Larry enjoys the outdoors and camping, and he just returned from a week in the Adirondacks. What a great way to take a break from repairing, servicing and selling computers, networks and electronics.
Richard is another computer guy who has a company that designs websites, is a hiker. He was climbing the Adirondack high peaks and coincidentally met up with Larry last week in Lake Placid when their paths crossed on vacation. What a small world!
Sydney enjoys leading the class in her field of residential real estate sales.
Our newest member, Aaron, enjoys coaching his sons in youth sports, and home safety public information projects that go with his work in insurance.
Listening, and getting to know members of the group, helps me know what they do best, so I can refer the people who need their services. That’s one reason I always look forward to Thursday mornings, and EBBE!
